What information does MD Anderson collect from you?
MD Anderson collects two types of information about its visitors: Personally Identifiable Information and Non-Personally Identifiable Information. Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized experience while using our site.
Personally Identifiable Information
MD Anderson uses any information that is collected during the checkout process to fulfill your product order and to create a more personalized online experience. This information might include your name, billing address, shipping address, telephone number, email address, credit card or other payment information, and product details.
Non-Personally Identifiable Information
This refers to information that does not by itself identify a specific individual. This information is compiled and analyzed on both a personal and an aggregate basis. For example, this information may include the web site's Uniform Resource Locator ("URL") that you just came from, which URL you go to next, what web browser you are using, and your Internet Protocol ("IP") address. A URL is the global address of documents and other resources on the Web. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol ("TCP/IP") network, such as the Web. Networks like the Web use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web, allowing web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.
How do we use the information we collect?
Our primary goal in collecting personal information is to provide MD Anderson's visitors with a superior customized online experience. We use the customer contact information to fill orders, contact purchasers to inform them of their order status, to send promotional information, to enhance the operation of our site and administer our systems.
Demographic data also may be collected at our site from content servers, or website analytics software that provide us with the zip code and area code associated with a visitor's server, along with pages viewed on our site. We review the actions of the MD Anderson visitors on an aggregate basis to determine customer's preferences. MD Anderson also does research on our visitors' demographics, interests, and pages viewed based on the information provided to us during ordering, a promotion, from our server log files, from our website analysis agents, or from contests, drawings or surveys. We will use this data to tailor the visitor's experience at our site, to improve our marketing and promotional efforts, to statistically analyze site use, to improve our product offerings, and to customize our site's content, layout, and services.
With whom do we share your information?
Fulfillment: The information collected by MD Anderson is used for processing orders, keeping you informed about your order status, for statistical purposes, for improving our site and its performance, and to notify you of products or special offers that may be of interest to you.
Other Parties: We do not sell, trade or rent your Personally Identifiable Information to others. We may provide Non-Personally Identifiable Information about our customer's sales, traffic patterns, and related site information to third parties, but these statistics do not include any Personally Identifiable Information.
How can you update or correct your Personally Identifiable Information?
We believe you should have the ability to access and edit the personal information that you have provided to us. During the online ordering process you can review, change, or delete the information that you have submitted. You may change any of your personal information in your account online at any time. We encourage you to promptly update your information if it changes. You may ask to have the information on your account deleted or removed; however, because we keep track of past purchases, you cannot delete information associated with past purchases. Also, as a security measure we "back up" the data stored on our systems, and such prior information cannot be completely removed from our databases. As a result, you should not expect that all of your Personally Identifiable Information will be completely removed from our backed-up databases.
What are you choices regarding collection, use, and distribution of your information?
Email: We may from time to time send you email or other communication regarding current promotions, specials and new additions to the MD Anderson website. You may "opt-out," or unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us. After doing so, MD Anderson users will not receive future promotional emails UNLESS they open a new account, or sign up to receive newsletters or emails.
What security precautions are in place to protect against the loss, misuse, or alteration of your information?
When you access your account information, the information is kept on a secure server. All of the customer data we collect is protected against unauthorized access by physical security means.
For the exhaustive list of cookies we collect see the List of cookies we collect section.
Secure Web Browsing Information
Using your web browser, you can shop with us online 24 hours a day, seven days a week. Our web site is secured by an IPSEC based tunnel with an AES128 bit encryption and SHA1 for data integrity.
List of cookies we collect
The table below lists the cookies we collect and what information they store.
|COOKIE name||COOKIE Description|
|CART||The association with your shopping cart.|
|CATEGORY_INFO||Stores the category info that allows pages to display more quickly.|
|COMPARE||The items that you have in the Compare Products list.|
|CURRENCY||Your preferred currency.|
|CUSTOMER||An encrypted version of your customer ID with the store.|
|CUSTOMER_AUTH||An indicator if you are currently logged into the store.|
|CUSTOMER_INFO||An encrypted version of the customer group you belong to.|
|CUSTOMER_SEGMENT_IDS||Stores the Customer Segment ID|
|EXTERNAL_NO_CACHE||A flag, which indicates whether caching is disabled or not.|
|FRONTEND||You sesssion ID on the server.|
|GUEST-VIEW||Allows guests to edit their orders.|
|LAST_CATEGORY||The last category you visited.|
|LAST_PRODUCT||The most recent product you have viewed.|
|NEWMESSAGE||Indicates whether a new message has been received.|
|NO_CACHE||Indicates whether it is allowed to use cache.|
|PERSISTENT_SHOPPING_CART||A link to information about your cart and viewing history if you have visited the site.|
|POLL||The ID of any polls you have recently voted in.|
|POLLN||Information on what polls you have voted on.|
|RECENTLYCOMPARED||The items that you have recently compared.|
|STF||Information on products you have emailed to friends.|
|STORE||The store view or language you have selected.|
|VIEWED_PRODUCT_IDS||The products that you have recently viewed.|
|WISHLIST||An encrypted list of products added to your Wishlist.|
|WISHLIST_CNT||The number of items in your Wishlist.|